Customer Care:
We as a company believe that customer care is the foundation on which a good business with lasting relationships is developed. Customer service is an art that can never be perfected as there is always more that can be done. Feel free to drop us suggestions or reach out with your queries so we can make sure you are well taken care of. Though we strive to provide the best service we can, just like any other business there are many unforeseen situations that can be out of our control. No matter the issue, we are here to solve them for you in the best possible ways. If you have any concerns reach out to us via e-mail at ilbcstore@gmail.com or Mobile +91 94893 78999
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Privacy & Safety:
Our user's privacy is of the highest importance and we strive to make sure all information gathered by us is safe and secure. The data we collect maybe used for advertising and targeting metrics such that it provides a more deeper understanding on our customers and would also help us develop better and more curated products and experiences for you. This data will and can be viewed only to select internal employees. Other details such as the cards that you enter will be protected and handled with utmost care. We use a reputable website platform and payment service providers that have a stellar record of customer privacy.
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Wholesale Inquiries:
We have a healthy and wide number of clients that conduct business with us on a regular basis with discounted prices based on the quantities ordered. With the collection of products and a large network of suppliers we can also provide products that for various reasons may not be available in our store for sale at the moment.
 
For wholesale inquiries or to purchase products that may not be available for sale on the site, do contact us at ilbcstore@gmail.com so we can help you meet your requirements.
Looking forward to your business !!
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Payment Methods:
- Credit / Debit Cards
- UPI
-Netbanking
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Shipping Policy:
We choose our shipping partners based on the place of delivery, size and contents of the package etc., and can vary from time to time. Our customers will be intimated with the courier and tracking ID of the shipment once dispatched from our facility. Orders are usually delivered  within 4 or maximum 6 working days from the date of the order . In the event of any delays, customers will be intimated with an expected date for dispatches.
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Return & Exchange Policy:
Since these are skincare products we maintain a no return policy. However, in the event of damages or other defects related to the product sold, please contact our customer service team and we will be more than glad to help you with a replacement of the product, return or refund as applicable.
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Contact Point or Customer Care :
Customer care Officer,Fairbee Custome care Division,
GURU HEALTH CARE,RMZ, Millenia Business Park, Campus 1a, No.143,Dr.M.G.R. Road,Perungudi,Sholinganallur, Chennai-600096.Email: ilbcstore@gmail.com;Mobile +91 94893 78999